Privacy Policy

Spoke - AI Bike Diagnostic Tool
Last updated: January 2026

Overview

Spoke ("we", "our", or "the app") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Information We Collect

Audio Recordings

• We temporarily process audio recordings of your bicycle sounds
• Audio is sent to our secure servers for AI analysis
• Recordings are not stored permanently and are deleted after processing

Device Information

• Device type and operating system version
• App version
• Anonymous usage analytics

Data You Provide

• API key (stored securely on your device)
• Feedback on diagnosis accuracy (optional)

How We Use Your Information

• Audio Analysis: To diagnose bicycle issues using our AI model
• Service Improvement: To improve our diagnostic accuracy
• Support: To respond to your inquiries

Data Storage & Security

• API keys are stored in iOS Keychain / Android Keystore (encrypted)
• Audio is transmitted over HTTPS (TLS 1.3)
• We do not sell or share your personal data with third parties
• Audio recordings are processed in memory and not permanently stored

Your Rights

You have the right to:

• Delete your local data (via Settings > Clear History)
• Request information about your data
• Contact us with privacy concerns

Children's Privacy

Spoke is not intended for children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes through the app.

This app is developed by Dot Systems.